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COVID-19 INFORMATION

VIDEO CONSULTATIONS NOW AVAILABLE

We are now able to offer video or telephone consultations, which can be booked online using the BOOK APPOINTMENT button.

In order to ensure continued safe care of our patients and out of caution, we have implemented special precautions. We have introduced enhanced triage, are using separate areas depending on symptoms and risk factors, and have instigated enhanced hygiene measures. This page is to serve to keep you informed and to ensure we and you may manage your health needs in the best possible way.

 

PATIENTS WITH FLU-LIKE SYMPTOMS

If you have fever, cough or respiratory/chest symptoms, please call the practice BEFORE TURNING UP, so that we may take you through an enhanced triage process and handle your care in the most appropriate manner. The outcome of that may be one of the following:

1. Normal consultation

2. Consultation in a separate area of our practice

3. Video consultation

4. Advised to attend public health

If you call the main practice number, one of our staff will take you through a short triage process and be able to advise you accordingly.

(345) 745 7450 

ALL PATIENTS & PARENTS ATTENDING INTEGRA

We are implementing measures to reduce patient and parent unecessary exposure to surfaces and people. When you arrive in our car-park. Please can you remain in your car and call Reception on (345) 745 7450 to inform them of your arrival. Our team will then tell you when to come in so that you may proceed directly to the consulting room without sitting in the waiting area. Thank you!

COVID-19: VIDEO CONSULTATIONS & PHYSICAL APPOINTMENTS

We are now able to offer video or telephone consultation for in place of clinic visits. These can be booked through the system below. Please ensure you provide phone or WhatsApp details in the Details/Information box so that we may send you the meeting link. There are two types of appointments:

  • 1. Medication Refill Video or Telephone Consultation (15 minutes) - ADULT PATIENTS ONLY
  • 2. Video or Telephone Consultation regarding illness or conditions (30 minutes) - ADULTS or CHILDREN
        (Children will need to be present with a parent for paediatric video consultations)

For clinic visits, please review our enhanced measures before attending: https://www.integra.ky/covid-19/

BOOKING APPOINTMENTS TO VISIT CLINIC

At the current time, all physical appointments for all patient types can only be booked by phoning clinic on (345) 745 7450, so that we may undertake some enhanced triage and help you most effectively. Thank you.

 

 

INFORMATION FOR PARENTS


LIMITATIONS ON ACCOMPANYING PARENTS

At this time, we are restricting the number of parents or people that can accompany a child to the clinic to ONE parent or person. This is a precautionary measure that allows us to better manage enhanced triage and hygiene measures.

WEIGHING & MEASURING FOR BABIES

Under current guidance and preparations for the more extensive spread of Covid-19, working closely with the various emergency response bodies, we are adapting what patients we can see in the clinic at this time. If you had intended to come to clinic for a weigh and measure, please call us first and speak to one of the paediatric nurses who will guide you accordingly. Thank you.

WELL-CHILD CHECKS

Well-child checks are a vital component of ensuring continued health and picking up problems early. However, as a precaution, we are introducing separation between well-child checks and sick children visits, as well as moving some well-child checks onto video consultation. If you wish to arrange a well-child check, or have one booked in the near future and haven’t already been contacted by us, please contact the paediatric nurses and we will make arrangements according to the latest guidance and guidelines. Thank you.

COVID-19: VIDEO CONSULTATIONS & PHYSICAL APPOINTMENTS

We are now able to offer video or telephone consultation for in place of clinic visits. These can be booked through the system below. Please ensure you provide phone or WhatsApp details in the Details/Information box so that we may send you the meeting link. There are two types of appointments:

  • 1. Medication Refill Video or Telephone Consultation (15 minutes) - ADULT PATIENTS ONLY
  • 2. Video or Telephone Consultation regarding illness or conditions (30 minutes) - ADULTS or CHILDREN
        (Children will need to be present with a parent for paediatric video consultations)

For clinic visits, please review our enhanced measures before attending: https://www.integra.ky/covid-19/

BOOKING APPOINTMENTS TO VISIT CLINIC

At the current time, all physical appointments for all patient types can only be booked by phoning clinic on (345) 745 7450, so that we may undertake some enhanced triage and help you most effectively. Thank you.

Explaining Coronavirus to Children Booklet

This can be a worrying time for children and so when we came across this booklet we wanted to share it.

Just click on the booklet to open/download it.